The Willow Office
Services
Flexible executive, administrative and business support, tailored to your workload, your priorities and the way you work.
From day-to-day administration and diary management to recruitment, payroll and finance support, The Willow Office provides flexible, reliable assistance designed around your business. Choose the support you need, when you need it, without the commitment of hiring an additional employee.
Executive & Administrative Support
Reliable, behind-the-scenes support to keep your day organised and your business running smoothly. From managing a busy inbox to coordinating meetings and travel, I can take care of the time-consuming administration that pulls your attention away from the work that matters most.
Email & Inbox Management
Organising and monitoring your inbox, flagging priorities, managing routine correspondence and helping keep emails under control.
Diary & Calendar Management
Coordinating appointments, managing competing commitments and keeping your diary organised so you always know what’s coming up.
Meeting Scheduling
Coordinating availability, arranging meetings, sending invitations and making sure everyone has the information they need.
Travel & Itinerary Planning
Researching and coordinating travel and accommodation, creating clear itineraries and keeping all the important details in one place.
Document Creation & Formatting
Creating and formatting professional documents, spreadsheets, presentations, templates and other business materials.
Data Entry & Administration
Accurate data entry, updating spreadsheets, databases and systems, and taking care of those repetitive administrative jobs that still need to get done.
File & Document Organisation
Creating and maintaining clear digital filing systems so important documents are organised, accessible and easy to find.
General Executive & Virtual Assistance
Flexible support for the day-to-day tasks that don't fit neatly into a box, tailored around the way you and your business work.
HR & Recruitment
Practical administrative support throughout your recruitment and employee processes, helping you stay organised, keep candidates informed and maintain accurate records without the additional workload falling back on you.
Recruitment Administration
Supporting the administrative side of your recruitment process, from managing applications and updating candidate records to keeping each stage organised and on track.
Interview Scheduling
Coordinating availability between candidates and hiring managers, arranging interviews, sending confirmations and managing changes or cancellations.
Candidate Communication
Providing professional and timely communication with candidates throughout the recruitment process, including interview details, updates and routine correspondence.
Onboarding Administration
Supporting new-starter processes by preparing documentation, coordinating pre-employment requirements and ensuring relevant information and records are in place.
Employee Records Management
Creating, updating and maintaining organised employee records, documentation and administrative trackers.
HR Systems & Trackers
Updating HR systems, spreadsheets, training or compliance trackers and other internal records in line with your existing processes.
General HR Administration
Flexible administrative support with the day-to-day people-related tasks that keep your business organised.
HR and recruitment support provided by The Willow Office is administrative in nature and does not include HR consultancy, employment-law or legal advice.
Finance & Payroll
Keep the administrative side of your finances organised and up to date, with practical support for invoicing, payment tracking, record keeping and payroll preparation.
Invoice Administration
Preparing and issuing invoices using your existing systems and processes, helping ensure billing stays accurate and up to date.
Credit Control & Payment Chasing
Monitoring outstanding invoices and sending professional payment reminders to help keep on top of overdue payments.
Income & Expenditure Records
Recording income and expenditure and maintaining clear, organised spreadsheets and administrative records.
Receipts & Financial Documents
Organising receipts, invoices and other financial documentation so records are easy to access and ready when you or your accountant need them.
Payroll Preparation
Collating and preparing payroll information for you or your payroll provider, helping ensure the information required for each payroll period is organised and ready.
Employee Hours & Payroll Records
Recording employee hours where required and maintaining payroll-related spreadsheets, records and supporting documentation.
General Finance Administration
Flexible administrative support with the routine financial tasks and record keeping involved in running your business.
Finance and payroll support provided by The Willow Office is administrative in nature. I do not provide accountancy, tax or financial advice, or operate as a regulated payroll bureau.
Business & General Admin
Flexible, practical support for the everyday administrative tasks that keep your business running behind the scenes. Whether you need help maintaining systems, organising information or simply getting through a growing to-do list, support can be tailored around the way your business works.
Data Entry & Database Management
Entering, updating and maintaining information across spreadsheets, databases and business systems, helping keep your records accurate and organised.
Spreadsheet Creation & Maintenance
Creating and maintaining practical spreadsheets, trackers and logs to help you organise information and keep on top of your business processes.
Document & Template Creation
Creating and formatting reusable documents, forms, templates and other business materials to make everyday administration easier and more consistent.
Research & Information Gathering
Carrying out online research, gathering relevant information and presenting findings clearly so you can make informed decisions without spending hours searching yourself.
Digital Filing & Organisation
Creating and maintaining logical digital filing systems, organising existing documents and helping make important information easier to find.
Process & Tracker Administration
Maintaining internal trackers, updating records and supporting the administrative side of your existing business processes.
Ad-hoc Business Support
Flexible help with those miscellaneous administrative tasks that don't fit neatly into a category but still need someone's time and attention.
Ongoing Administrative Support
Regular behind-the-scenes assistance tailored to your workload, priorities and the changing needs of your business.
Don't see what you need?
The services listed above are just a starting point. Every business works differently, and your support should too.
If there’s something taking up your time that isn’t listed here, get in touch. I’ll be happy to discuss how I can support you — whether it’s a one-off task, ongoing assistance or something completely specific to your business.
